FUTURE RACE

Oct 20, 2015 | Anthony Mills

There was once a time, in the early part of the Twentieth Century, when companies could develop a technology, make a product out of it, and then go sell it.   It didn't matter much what their customers thought of it, as customers just didn't have that many choices to choose from.   So long as it mostly met a need, it got bought ...

Sep 27, 2015 | Anthony Mills

In 1991, Don Reinertsen and Preston Smith introduced the world to the "Fuzzy Front End" of product development.   The following year, Peter Koen offered more structure and definition around this concept when he subsequently renamed it the Front End of Innovation, or FEI, a name that has since stuck.   Koen ...

May 09, 2015 | Anthony Mills

"The spiritual quest is the expression of the deepest longing to connect with the Whole." — Varadaraja Raman, Hindu academic scholar

Normally I stick to writing about business innovation, and strictly in the context of business.   But today I take a moment to depart off course and invite us into ...

Apr 04, 2015 | Anthony Mills

In my discussions with business leaders around the world, I continue to be impressed with the growing recognition of Customer Experience as an engine of sustainable growth.   Well–conceived, well–designed, and well–delivered customer experiences are the core foundation for achieving the sort of marketplace leadership that has become the hallmark of ...

Mar 06, 2015 | Anthony Mills

In our work, we spend a lot of time conceiving, considering, and evaluating new business, brand, and product ideas – some ours, some others.   This is all in the name of unearthing new market opportunities through new and innovative value propositions.   Some of these ideas are good and some are ...

Feb 20, 2015 | Anthony Mills

I like questions.   More than answers.

Questions have the power to move businesses because they have the power to move the imaginations of those who lead businesses.   Answers are great when their time has come, but most businesses jump to answers far too soon, without first asking – and savoring ...